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Follow-ups

Every call, followed up

After each call the AI writes the follow-up and turns what was promised into tasks — so the next step goes out the same day, the hottest leads first.

  • Suggested after every call
  • Hottest leads first
  • Call, text or e-mail
AI Follow-ups: the follow-up the AI suggested after each call, hottest leads first

Every promise becomes a task

Tasks: the action items from each call, with priority, due date and owner

Tasks in a sample workspace: the action items the AI found in each call, with their priority, their due date and whose they are.

What it does

Your follow-ups, written once

Write your follow-up messages once — by SMS or e-mail, with the contact’s name, company and the agent filled in for you — and send one by hand from the follow-up, or let it go out by itself a set time after every call. The e-mail is signed by the agent, and replies reach the agent.

  • SMS and e-mail templates
  • {{name}}, {{company}}, {{agent}} filled in
  • Sent by hand, or after every call
Follow-up templates by SMS and e-mail, with the contact and agent filled in

Everything after the call

Suggested follow-up

What to say next, written by the AI from what was said on the call.

Hottest leads first

The queue sorts by lead score, so the best chance is never the one that waits.

Call, text or e-mail

Act on a follow-up in one click — call back, send the text, or e-mail it.

Tasks from the call

What was promised on the call, as tasks with a priority and a due date.

Missed calls called back

A missed incoming call becomes a call-back task for the agent who last spoke to the caller.

Reminders

Tasks remind their owner when they are due; overdue ones stand out.

From the call to the next step

  1. 1

    The call ends

    The AI reads the conversation.

  2. 2

    A follow-up is suggested

    And what was promised becomes tasks.

  3. 3

    It waits in the queue

    Hottest leads first, with why and what the customer wants.

  4. 4

    The agent acts

    Calls, texts or e-mails — then marks it done.

Why follow-ups matter

Most deals are lost after the call

A customer who was promised a quote and never got it calls someone else. When every call ends with a written follow-up and a list of what was promised, nothing depends on someone’s memory — and a manager sees at a glance what is still waiting, and for how long.

Questions

Does the AI send follow-ups by itself?

No. A suggested follow-up waits for the agent to call, text or e-mail it. Only a template you set to go out after every call is sent by itself.

Where do the tasks come from?

From the AI summary of each call — what was promised and what to do next — and from missed incoming calls, as call-back tasks. You can add your own too.

Who sees the follow-ups?

Each agent sees their own; admins and managers also see the whole team’s.

In the plans

AI follow-ups

Follow-ups suggested from what was said on the call.

Contacts & tasks

Each contact with its calls and messages; tasks from your calls.

SMS (send only)

Text contacts from your business number; delivery tracked, STOP honoured.

Never lose a deal to a missed follow-up

We set up your templates with you.