Every call, understood
Aivynzo is the phone your team calls from — right in the browser — with AI on every call: coaching while it happens, a transcript, summary and quality score after it, and a supervisor who sees the whole floor.
- Nothing to install
- US business numbers
- AI summary minutes after each call
Your whole calling team on one screen
The Aivynzo dashboard, with a sample workspace’s data.
Everything a calling team needs, in one place
Calling, coaching, quality, risk and follow-up in one workspace — so managers stop listening to recordings and start improving calls.
Call from the browser
A softphone with mute, hold and the keypad. No handsets, no installs — a browser and a headset.
Power Dialer
Work through a list of contacts one call after another, with the outcome of each.
AI after every call
Transcript, summary, sentiment, lead score, next steps and a quality score — minutes after the call.
Live coaching
Suggestions on the agent's screen while the customer is still on the line.
A live supervisor view
Every call going on and every free agent. Listen in, whisper to the agent, or join the call.
Scam and fraud risk
Calls where someone fishes for codes or card numbers come to your reviewers, with the evidence.
Texts and campaigns
Send SMS from your business number to one contact or a whole list, and see what was delivered.
Your CRM, connected
HubSpot, Salesforce, Outreach, Slack and webhooks — contacts, tasks and call results in step.
Light or dark
Easy on the eyes, all shift long
Every screen comes in a light and a dark theme — each person chooses their own. Drag to compare.
Call Center
Your whole floor calls from the browser
Agents sign in and call — from a contact, a list in the Power Dialer or the keypad. Every call is logged with its outcome, and the caller ID is one of your own US business numbers.
- Softphone with mute, hold and keypad
- Power Dialer works through a list for you
- Voicemail drops in one click
- Every call logged with its outcome
After every call
Know what happened without listening back
Minutes after a call ends, Aivynzo has written its transcript and summary, read the sentiment, scored the lead, listed the next steps — and scored the call itself, skill by skill.
- Transcript and summary in minutes
- Sentiment and a lead score for every call
- Quality score: talk ratio, discovery, objections, closing
- Tasks and follow-ups from what was said
Live coaching
Help agents while the customer is still on the line
Live AI coaching listens with the agent and suggests what to say next — how to answer a price objection, what to ask, when to close. New agents sound experienced sooner.
- Suggestions during the call, not after it
- In English or Roman Urdu
- Switched on per organization
Supervision
See the whole floor, live
The supervisor view shows every call going on, how long it has run, and which agents are free. Step in exactly when it matters — without leaving your desk.
- Listen in without being heard
- Whisper to the agent alone
- Join the call when it needs you
- Live risk alerts on the same screen
Risk & Compliance
Catch scams before they cost you
Aivynzo listens for the signs of fraud — someone asking for a one-time code, card numbers or passwords, or posing as a bank — during the call and after it, and brings it to your reviewers with the evidence. People decide; nothing happens automatically.
- Your own phrases and Aivynzo's, in English, Urdu and Roman Urdu
- A score, the AI's confidence and the sentence that raised it
- Restrict an agent or block a number — always a person's decision
Follow-ups
Nothing promised is forgotten
After every call the AI suggests the follow-up and turns what was promised into tasks. The queue puts the hottest leads first; the agent calls, texts or e-mails in one click.
- A follow-up suggested after every call
- Tasks with a priority and a due date
- SMS and e-mail templates
Reporting
Every number your calls produce
From the day’s calls to what customers want, the objections they raise, the deals your calls won and the customers drifting away — every report built from your own calls, as they end.
- Dashboards and call reports
- AI insights and objections
- Revenue, churn risk and script tests
Built for teams that live on the phone
One workspace for the whole floor — set up the way your team works.
Call centres
A floor of agents calling the United States, with coaching, supervision and risk review.
- Power Dialer for whole lists
- Live coaching and supervision
- Scam and fraud review
Sales teams
More conversations a day, every call scored, and follow-ups that are never forgotten.
- A lead score on every call
- Follow-ups written for you
- Revenue traced to the calls
Agencies
Several organizations in one workspace, each with its own numbers, users and reports.
- An organization per client
- Own numbers, users and data
- One login to switch between
From the first call to the follow-up
- 1
Call
Agents call from the browser — from a contact, a Power Dialer list or the keypad.
- 2
Coach
Live suggestions guide the agent; a supervisor can listen in or step in.
- 3
Understand
Transcript, summary, sentiment, lead score and a quality score — minutes later.
- 4
Follow up
Tasks and follow-ups come from what was said, so nothing is forgotten.
Why Aivynzo
AI call center software, without the complexity
Most call center software makes you choose: a phone system from one vendor, call recording from another, conversation intelligence from a third — and a spreadsheet to tie them together. Aivynzo is one place for all of it. Agents call from a browser softphone or a power dialer; calls are recorded, transcribed and summarized by AI; quality is scored on every conversation instead of a sample; supervisors coach live and step in when it matters; and calls that look like fraud are reviewed with the evidence. It is built for teams calling the United States, with US business numbers included in every plan.
- Phone, AI and quality in one place
- Every call reviewed, not a sample
- US business numbers included
Simple pricing, per agent
Every plan includes calling minutes, SMS and a business number, pooled for the whole team.
Starter
Calling, messaging and CRM for a sales team.
- 730 calling minutes per agent
- 730 SMS per agent
- 1,000 AI minutes per agent with the AI add-on
- 1 business number
- + AI call intelligence for $25 / agent
Growth
AI on every call, campaigns and a supervisor view.
- 1,200 calling minutes per agent
- 1,000 SMS per agent
- 1,000 AI minutes per agent
- 1 business number
- + Live coaching for $50 / agent
Pro
Live AI coaching, whisper & barge, multiple organizations and webhooks.
- 2,000 calling minutes per agent
- 1,500 SMS per agent
- 2,000 AI minutes per agent
- 1 business number
Prices in US dollars; PKR amounts are approximate. Calling minutes, SMS and AI minutes are pooled for the whole team each month.
| Compare plans | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|
| Calling | ||||
| Browser softphone & Call Center | ||||
| Business numbers | ||||
| Call recording | ||||
| Contacts & tasks | ||||
| Dialer | ||||
| Power Dialer | ||||
| Voicemail drops | ||||
| Messaging | ||||
| SMS (send only) | ||||
| Campaigns | ||||
| SMS campaigns | ||||
| AI | ||||
| AI call intelligence | Add-on | |||
| AI follow-ups | Add-on | |||
| Churn risk signals | Add-on | |||
| Coaching | ||||
| Live AI coaching | Add-on | |||
| Supervisor | ||||
| Supervisor live view & listening | ||||
| Whisper & barge | Add-on | |||
| Intelligence | ||||
| AI Insights & Intelligence | ||||
| Script A/B tests | ||||
| Risk & Compliance | ||||
| Risk & Compliance | Add-on | |||
| Revenue | ||||
| Revenue tracking | ||||
| Analytics | ||||
| Dashboard & reports | ||||
| Integrations | ||||
| Slack | ||||
| HubSpot | ||||
| Salesforce | ||||
| Outreach | ||||
| Outgoing webhooks | ||||
| Organizations | ||||
| Multiple organizations | ||||
| Administration | ||||
| Users, roles & permissions | ||||
| Security | ||||
| Audit log | ||||
Questions
Do my agents need phones or software?
No. They call from the browser with a headset, and Aivynzo provides the numbers.
Which numbers can we call?
Aivynzo is built for teams calling the United States, with US business numbers that Aivynzo sets up for you.
How soon is the AI summary ready?
Usually within a minute or two after the call ends: the transcript, the summary, the sentiment, the lead score, the next steps and the call's quality score.
Which languages does it understand?
Calls are transcribed in the language spoken. Live coaching speaks English or Roman Urdu, and the risk checks know phrases in English, Urdu and Roman Urdu.
Is every call recorded?
Only when automatic recording is switched on for your organization. Recordings are kept with the call and removed after the period your organization keeps them for.
Who sees the calls?
Agents see their own calls; admins see the whole team's. Roles decide who may do what, and an audit log keeps who changed what.
Can we connect our CRM?
Yes — HubSpot, Salesforce, Outreach and Slack, and webhooks for your own systems. Aivynzo switches them on for your organization.
What happens when the minutes run out?
Calling minutes, SMS and AI minutes are pooled for the team and start again each month. When one is used up it stops until the next month — or an admin adds a pack in the app.
See Aivynzo on your own calls
Tell us about your team and we will set it up with you — numbers, users and all.